Return and Refund Policy
Thanks for shopping at Nature’s Wellness Market
If you are not entirely satisﬁed with your purchase, we’re here to help.
Our Certiﬁed Happy Guarantee applies to the ﬁrst purchase of any product (ﬁrst bottle). If at any time you feel the product has not met your expectations you can return it with no questions asked.
To prevent fraud, for all other orders, you have 60 calendar days to return an item from the date you received it. The item must be sealed in original packaging.
To be eligible for a return, your item needs to have the receipt or proof of purchase.
For products that are covered under our Certiﬁed Happy Guarantee a refund will be initiated immediately.
For products that require a return, a refund will be initiated when we receive and inspect the product.
If your return is approved, we will initiate a refund, excluding cost of shipping, to your credit card (or original method of payment). You will receive the credit depending on your card issuer’s policies.
There is no need to return any product that is refunded under our Certiﬁed Happy Guarantee.
For all other returns we will provide a return label. We will not cover the expense if you decide to purchase shipping.
If you have any further questions on how to return your item to us, contact us below.